Website Binding with old License Manager details

Known issues

ID:

Backlog

Published on 4/10/2017

•

Last update on 12/22/2022

Summary

The Website Binding tool is responsible for bridging the CMS (Portal) with the information given in the License Manager of a specific storename.

If at any time the store owner changes the details of a storename, the Portal will add this information to the existing Website Binding, instead of overwriting it.

Possible problems with this bug involve XMLs, which use the first domain encountered in the Binding when generated.

The example of the Delacasa store illustrates the bug:

Before it was called delacasa the domain decoramovel had been created. The Portal created the Binding and then added the new information to the new domain for the same Binding.

The new details entered in the LM:

${"base64":" ","img":{"width":1234,"height":298,"type":"jpg","mime":"image/jpeg","wUnits":"px","hUnits":"px","length":27166,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Identity/website-binding-with-old-license-manager-details_1.JPG"}}$

of the Website dictionary (mundinho) were shown as follows, making it clear what had happened:

${"base64":" ","img":{"width":724,"height":348,"type":"jpg","mime":"image/jpeg","wUnits":"px","hUnits":"px","length":55862,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Identity/website-binding-with-old-license-manager-details_2.JPG"}}$

From the Website Binding showing the result:

${"base64":" ","img":{"width":1061,"height":470,"type":"jpg","mime":"image/jpeg","wUnits":"px","hUnits":"px","length":51035,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Identity/website-binding-with-old-license-manager-details_3.JPG"}}$

Simulation

Creating a storename in License Manager and then editing details of this storename in License Manager.

Workaround

License Manager is saving the information in the data bank correctly, i.e. it overwrites the information. The Portal is updating the information wrongly when it extracts it.

The best solution would be to create a new Website Binding for this Website (mundinho).

The new Binding will have the new details.

After creating a new one, make the change and later, if necessary, delete the old one.

It is important to do things in this order, or the site will go off the air.

${"base64":" ","img":{"width":935,"height":548,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":26671,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Identity/website-binding-with-old-license-manager-details_4.png"}}$