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Backlog
Catalog
Catalog translations not reflecting on the frontend
Published on
10/31/2025
•
Last updated on
10/31/2025
ID: 861892
Backlog
Checkout
Checkout allows adding SKU quantities above available stock when external seller simulation returns 0 as quantity
Published on
10/31/2025
•
Last updated on
10/31/2025
ID: 1316990
Backlog
Intelligent Search
Autocomplete Suggestion API removes special characters from the suggested results
Published on
10/31/2025
•
Last updated on
10/31/2025
ID: 1014701
Backlog
Intelligent Search
Autocomplete Suggestion API removes special characters from the product name
Published on
10/31/2025
•
Last updated on
10/31/2025
ID: 1014701
Backlog
Logistics
Shipping Strategy stuck in Processing due to extremely large weight-range combinations (Logistics shipping spreadsheets)
Published on
10/31/2025
•
Last updated on
10/31/2025
ID: 1304893
Fixed
Intelligent Search
Search result may not display the facet sellerName on multilanguage stores in additional locales
Published on
10/29/2025
•
Last updated on
10/29/2025
ID: 1186137
Backlog
Payments
Transactions created without any payment get stuck in “Canceling”
Published on
10/28/2025
•
Last updated on
10/28/2025
ID: 1314444
Backlog
Analytics
Error something went wrong in the sales performance dashboard caused by no orders in the filtered period
Published on
10/27/2025
•
Last updated on
10/27/2025
ID: 1193085
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