Menu
Feedback
Start here
Tutorials
Developer portal

Known Issues
Support Rules
Troubleshooting

Frequently Asked Questions
Announcements
Known issues
Update seller's available trade policies does not trigger automatic indexation
Update seller's available trade policies does not trigger automatic indexation
ID: 1041874
Backlog
Published on 5/31/2024
Last update on 5/31/2024

Summary

At the seller management UI, remove or add a new trade policy to a seller.

This process is saved successfully, however the information is not automatically updated at the indexer of products related to that specific seller.

As a consequence, the seller's offer at these products will be outdated as:

  • still available at the trade policy (if the action was to remove it);
  • not available at the trade policy (if the action was to add it).

Simulation

  • Check a product that has an offer by a seller at a specific trade policy;
  • Remove the trade policy from this seller using the Seller Management UI;
  • Check that the action did not reflected at the product.

Workaround

Index the product manually.

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback