Menu
Feedback
Start here
Tutorials
Developer portal

Known Issues
Support Rules
Troubleshooting

Frequently Asked Questions
Announcements
Known issues
UI doesn't show delivery window selection for pick-up points when an item from a seller is between items for pick-up from another seller
UI doesn't show delivery window selection for pick-up points when an item from a seller is between items for pick-up from another seller
ID: 954108
Backlog
Published on 12/15/2023
Last update on 12/15/2023

Summary

In a cart with at least three products, where the item orders are: 1st is for scheduled pick-up 1, 2nd for scheduled pick-up 2 (different seller), and 3rd is for scheduled pick-up 1, the UI will not show the delivery windows to select the date/hour for the 2nd pickup. This happens because the API will group the 1st item and 3rd item since it's the same SLA.

It's not possible to go to the payment step and finish the purchase.

Simulation

  • Add an item to the cart for pick-up from seller A;
  • Add an item to the cart for pick-up from seller B;
  • Add another item to the cart for pick-up from seller A;
  • In the shipping step, the pick-up delivery windows to select the date/hour won't be shown.

Workaround

N/A

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback