Known issues
Transaction stuck on approved with NPS connector due to psp_ResponseCod in settlement response
Transaction stuck on approved with NPS connector due to psp_ResponseCod in settlement response
ID: 557051
Backlog
Published on 4/6/2022
•
Last update on 5/12/2023
Summary
After sending the Capture Request to the NPS connector, we receive their response. However, currently, we do not have any action in place for when the psp_ResponseCod field returns a value different from 2. This causes the capture operation to fail, preventing the payment from being captured successfully.
Simulation
It is not possible to simulate the behavior as we depend on the provider's response.
Workaround
N/A