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The validity of the promissory doesn't cancel the transaction
The validity of the promissory doesn't cancel the transaction
ID: 325491
Fixed
Published on 3/28/2022
Last update on 11/25/2022

Summary

If a customer places an order with the notes payable payment method and the payment is not made, the transaction is not cancelled by the gateway after the payment due date. Consequently, since the OMS cannot identify the cancellation event, the order is not cancelled

Simulation

  1. In the Admin, go to the notes payable affiliation settings.
  2. In the expiration date field, enter 1 and click Save.
  3. Place an order with the notes payable payment method.
  4. Note that the transaction is not automatically cancelled after the notes payable expires.

Workaround

N/A

Contributors
2
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Contributors
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