The CRM/masterdata UI is not deleting documents even with the success message
ID: 699374
No Fix
Published on 3/27/2023
•
Last update on 3/27/2023
Summary
The CRM UI is not deleting documents, although the success message is shown.
Simulation
- Access the application system (.vtexcrm.com.br)
- Select a view, like Clientes, click on
- Then, the system will show the documents that belong to the entity data selected
- Select one document and click on the delete button
- After that, the system will ask to confirm the action
- After the confirmation, the message "Registro excluído com sucesso!" is shown
- But the document is still listed when you click on the OK button
Workaround
Doing this action via DELETE Document API: