Menu
Feedback
Start here
Tutorials
Developer portal

Known Issues
Support Rules
Troubleshooting

Frequently Asked Questions
Announcements
Known issues
Stuck transactions after Risk Rejection
Stuck transactions after Risk Rejection
ID: 1092563
Fixed
Published on 9/4/2024
Last update on 10/8/2024

Summary

Transactions with a RiskRejected response from the antifraud conector that already had a settlement get stuck in a status change loop.

Simulation

Create a transaction with antifraud validation Settle the transaction before a final response from the antifraud Have a RiskRejected response from the antifraud provider The transaction will get stuck in a loop

Workaround

N/A

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback