[Shopee] Failed to create product variations

Known issues

ID: 685160

No Fix

Published on 10/25/2022

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Last update on 2/16/2024

Summary

Even with price and stock correctly registered in the VTEX catalog, some products have an error in the integration Failed to create product variations. mpsku_model.InitTierVariationRequest.Model: []*mpsku_model.RequestTierVariationModel: mpsku_model.RequestTierVariationModel.OriginalPrice: readNumberAsString: invalid number, error found in #10 byte of

Simulation

Marketplace: Shopee Product Root Cause: Catalog Integration Error: Failed to create product variations. mpsku_model.InitTierVariationRequest.Model: []*mpsku_model.RequestTierVariationModel

Admin > Installed APP > Shopee > Manage Products > Product Sync Status

${"base64":" ","img":{"width":676,"height":174,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":37190,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Connections/shopee-failed-to-create-product-variations_1.png"}}$

Workaround

If resending the product does not resolve it, it's necessary to wait for analysis and investigation of this KI.