Menu
Feedback
Start here


Known issues
Shipping promotions applying in different SLAs causing divergence in Tax Hub
ID: 916423
Fixed
Published on 10/9/2023
Last update on 10/23/2023

Summary

When shipping promotions apply for different SLAs, one of them is free shipping, it causes divergence in the request sent by the Tax Hub, preventing the order from being placed.

Simulation

  • Create a free shipping promotion for a specific SLA;
  • Create any other shipping promotion for another SLA;
  • Try placing an order, the message "The requested order could not be created. Please try again".

Workaround

N/A

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback