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Seller Portal Select Specifications Dropdown Malfunctioning
Seller Portal Select Specifications Dropdown Malfunctioning
ID: 711303
No Fix
Published on 12/6/2022
Last update on 2/16/2024

Summary

Currently, the product specification selection box of the page accountname.myvtex.com/admin/products/new/ has a faulty behavior when attempting to select a value for a product specification.

When the user attempts to choose a value, sometimes, the input below is selected instead.

For instance, you have 2 options, color and size. Upon clicking on color, you, sometimes, have size selected instead:

{"base64":"  ","img":{"width":414,"height":188,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":19744,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Catalog/seller-portal-select-specifications-dropdown-malfunctioning_1.png"}}

Simulation

This is an intermittent case, hence, it is quite hard to consistently replicate.

Anyhow, to do so, you must go to the aforementioned page and choose the (+) add variations function.

Upon doing so, a popup will appear with the given dropdown menu that has the faulty behavior. Trying to select a value might return the data below in its place.

Workaround

Using the APIs or even simply changing the admin language will yield positive results.

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