Seller commission updates does not index binded skus
ID: 891162
Backlog
Published on 8/31/2023
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Last update on 9/30/2024
Summary
When the merchant updates the seller commission on the Seller Management UI the binded skus related to this seller are not automatically indexed.
Our checkout system uses the stockkeepingunitbyid API to get the updated information of the sku.
On this API we have the object SkuSellers that contains the commission information. But if the sku is not indexed this object gets outdated.
This implicates in the checkout getting the old value for the commission.
Simulation
- Change the seller commission on the Seller Management UI.
- Wait for cache time, around 10min.
- Check that on the checkout simulation that the commission is outdated.
Workaround
To prevent closing orders with the outdated commission value, the merchant can manually index the affected skus.