Known issues
Received Skus 'Review' tab missing products
Received Skus 'Review' tab missing products
ID: 939877
Fixed
Published on 11/23/2023
•
Last update on 2/1/2024
Summary
The offers sent by the sellers can eventually go to the Review tab of the Marketplace's Received Skus depending if they passed or not the Offer Quality rules.
Once they are on this tab, the seller can update their skus with the correct information (or any new information).
However, when this happens, the sku changes it's status from "WaitingReview" to "Reviewed", disappearing from the Review tab and the entire Received Skus.
Simulation
- Set up a "Optional requirements" rule on the Offer Quality module on the marketplace side;
- Wait for a sku go to the Review tab for not passing the rule;
- Wait for a sku update on the seller side;
- Check that the sku is no longer on the Review tab
Workaround
Approve the product via API: https://developers.vtex.com/docs/api-reference/marketplace-apis-suggestions#put-/suggestions/-sellerId-/-sellerskuid-/versions/-version-/matches/-matchid-