Product/SKU upload form allows UTF-16 format upload/download
ID: 493402
No Fix
Published on 6/8/2022
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Last update on 2/16/2024
Summary
Currently, if a user attempts to upload an SKU list to the regular promotion form using a .txt file, if the uploaded file is in the UTF-16 encoding format, so will be the downloaded file afterward.
Simulation
- Create a regular promotion and in section #2 "To which items will this promotion apply?", upload a UTF-16 formatted, valid SKU list to either the SKU or Product files

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Save the promotion
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Open it again and attempt to download the given file, its encoding format will still be UTF-16, which can often cause confusion amongst other store operators.
Workaround
Manually input the SKUs and/or make sure the uploaded file is UTF-8