Products not being correctly matched when the productName contains numbers
ID: 762525
Fixed
Published on 3/1/2023
•
Last update on 10/19/2023
Summary
When the seller sends a sku to the marketplace, the Matcher system is responsible for consulting the marketplace catalog and verify if there is already a similar product to the seller's skus. It does that primarly by the ProductName.
However, this search is not always working when in this product Name there are number characters.
Simulation
- Seller sends skus to the marktplace with numbers on the Product Name;
- The skus will be approved separately (instead of having a match) on the marketplace catalog.
Workaround
Send the product without numbers on its name.