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Products are not being sent by the integration after mapping upload
Products are not being sent by the integration after mapping upload
ID:
Backlog
Published on 5/4/2018
Last update on 12/22/2022

Summary

When performing the mapping upload of a Bridge integration, the products are not being sent. Even forcing a reindexing of the base, the products keep not being sent.

Simulation

  1. Access the Bridge module or the Integration > Settings tab.
  2. Click on the Mapping Upload button of a marketplace to which the store is already integrated.
  3. Upload the spreadsheet and click Send.

You will see in the Products tab that the integration did not attempt to send any products.

Workaround

The solution at the moment is to make any minimum change in the product (add a space in the description, for example), or in the price (a change of a penny, for example) or in the inventory. This will cause the notification system to identify a change in the product and generate a notification to the affiliate. The integration will then try to send the products.

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