Menu
Feedback
Start here
Tutorials
Developer portal

Known Issues
Support Rules
Troubleshooting

Frequently Asked Questions
Announcements
Known issues
PCI logs are no longer displayed on the Orders Managment timeline
PCI logs are no longer displayed on the Orders Managment timeline
ID:
Fixed
Published on 2/2/2018
Last update on 12/22/2022

Summary

In the timeline, found in the order details (Orders Managment), the PCI information no longer appears.

Simulation

  • Select an old order (for instance, from June 2017).

{"base64":"  ","img":{"width":726,"height":582,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":142922,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Post-purchase/pci-logs-are-no-longer-displayed-on-the-orders-managment-timeline_1.PNG"}}

  • Compare it to a current order.
  • See that the information on Anti-Fraud, for exmaple - which comes from the PCI module -, will not be displayed.

Workaround

All information can be found by accessing the PCI module.

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback