Menu
Feedback
Start here
Tutorials
Developer portal

Known Issues
Support Rules
Troubleshooting

Frequently Asked Questions
Announcements
Known issues
Page layout changes to mobile when printing (ctrl+p) is used in Chrome
Page layout changes to mobile when printing (ctrl+p) is used in Chrome
ID: 454680
No Fix
Published on 3/21/2022
Last update on 11/25/2022

Summary

The page's layout changes to mobile version when printing (CTRL+P) is activated twice in Google Chrome Desktop.

Simulation

In Google Chrome desktop, go to any page of the store and press CTRL+P, then cancel it, and CTRL+P again. Even if the printing is cancelled again, the page's layout remains as mobile until it is refreshed.

This problem doesn't happen in every store using Store Framework.

Workaround

No known workaround, although some CSS manipulation with @media print might solve the issue.

Since the behavior to reproduce this issue is very specific and unusual, this isn't very impactful for any store.

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback