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Masterdata Export Download Link Unavailable
Masterdata Export Download Link Unavailable
ID: 613864
Backlog
Published on 7/8/2022
Last update on 7/28/2023

Summary

Currently, for data entities with several fields, when there's an attempt to export a sheet and download it, both via email or directly via the UI, the download link does not save the file onto your browser.

Simulation

1 - for a data entity in which you have several fields, try to export all of its fields at the same time or several registers

2 - the download link will not generate a file onto your browser

{"base64":"  ","img":{"width":783,"height":106,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":6336,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Storage/masterdata-export-download-link-unavailable_1.png"}}

Workaround

Right-click on the Download link and copy the link, then paste the link in another tab and the download will start or fetch data via API https://developers.vtex.com/docs/api-reference/masterdata-api#get-/api/dataentities/-acronym-/search and/or download data into several, smaller spreadsheets

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