[Magazine Luiza] [tracking] Erro: Data de Entrega ao Cliente' deve ser maior que a 'Data de Despacho' e deve ser igual ou menor a data de hoje

Known issues

ID: 856984

Backlog

Published on 7/6/2023

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Last update on 7/6/2023

Summary

In the tracking step some orders are returning the following error "Data de Entrega ao Cliente' deve ser maior que a 'Data de Despacho' e deve ser igual ou menor a data de hoje"

Marketplace: Magazine Luiza Status: tracking Impact: Some Orders

Simulation

Integrations
Bridge
Tracking

${"base64":" ","img":{"width":1443,"height":191,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":26942,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Admin/magazine-luiza-tracking-erro-data-de-entrega-ao-cliente-deve-ser-maior-que-a-data-de-despacho-e-deve-ser-igual-ou-menor-a-data-de-hoje_1.png"}}$

Workaround

Usually manually reprocessing the request from the bridge fixes the error.