Known issues
[Magazine Luiza] Orders with APPROVED status on the marketplace are not being approved on VTEX
[Magazine Luiza] Orders with APPROVED status on the marketplace are not being approved on VTEX
ID: 823443
Backlog
Published on 5/10/2023
•
Last update on 5/11/2023
Summary
Some orders with APPROVED status on the marketplace are not being approved on VTEX
Simulation
These orders are stuck in the status "Awaiting authorization to dispatch" here at VTEX even though they are approved in the marketplace
- Order approved Makertplace;
- Order status was not updated to approved in OMS(VTEX);
- Log doesn't show any errors in the flow;
- Bridge doesn't show any error;

Workaround
Open a ticket requesting order update