[Magazine Luiza] Order with error 'Object reference not set to an instance of an object'

Known issues

ID: 777298

Backlog

Published on 3/23/2023

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Last update on 3/23/2023

Summary

Some orders were not created in OMS+Bridge and in the log it shows error: "Object reference not set to an instance of an object"

Marketplace: Magazine Luiza Product Root Cause: Orders Impact: happens with few requests/exceptions

Simulation

It could even be an error in the customer's request, where some mandatory field was missing and apparently the flow didn't predict that it would come "null" in some field.

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Workaround

proceed with the direct order on the Marketplace