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[Magazine Luiza] [Order canceled on Marketplace didn't cancel on VTEX]
[Magazine Luiza] [Order canceled on Marketplace didn't cancel on VTEX]
ID: 792618
Backlog
Published on 4/18/2023
Last update on 4/18/2023

Summary

Order was canceled on the marketplace, but on OMS it was canceled and is still in the status "Waiting for authorization to dispatch"

Simulation

  • Order canceled on Makertplace;
  • Order status was not updated to Canceled in OMS;
  • Log does not show any errors in the flow;
  • Bridge does not show any error;

We need to review the flow for canceled orders and the worker that fetches the status of these orders from the marketplace.

Workaround

Is it possible to cancel the order using an internal route

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