Known issues
Loop in the authentication pop-up when the first payment condition requires authentication
Loop in the authentication pop-up when the first payment condition requires authentication
ID: 844192
Backlog
Published on 6/14/2023
•
Last update on 12/21/2023
Summary
The authentication pop-up gets in loop when the first payment condition has requiresAuthentication: true. Continuing the purchase will only be possible if the page is reloaded.
Simulation
- Configure a payment condition with
requiresAuthentication: true; - Make sure the payment condition is the first one;
- Use an existing email in the checkout to be identified;
- Go to the Payment step and the authentication pop-up;
- Log in using one of the options and notice that the pop-up is not closed.
Workaround
- Change the order of the payment condition guaranteeing that the first option is not the one with
requiresAuthentication: true; - Set the parameter "defaultPaymentSystemToApplyOnUserOrderForm" in the orderForm Configuration via API for one without authentication, such as a credit card.