License Manager Access for Sales Channel management is not working.

Known issues

ID: 380904

Backlog

Published on 1/25/2022

•

Last update on 11/25/2022

Summary

At the License Manager configuration, we can select which resource the user can access. The Sales Channels management is not giving access to the Sales Channel configuration page: account.myvtex.com/admin/Site/Store.aspx

Simulation

Change a user role to access only the Sales Channels Management:

${"base64":" ","img":{"width":876,"height":637,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":37885,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Catalog/license-manager-access-for-sales-channel-management-is-not-working_1.png"}}$

Try to access this page: account.myvtex.com/admin/Site/Store.aspx

The page will not be available on the menu:

${"base64":" ","img":{"width":316,"height":517,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":19325,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Catalog/license-manager-access-for-sales-channel-management-is-not-working_2.png"}}$

Workaround

Use a role that gives access to all the catalog.