Large Import/Export Spreadsheet Error on New Collections Admin
ID: 362017
Fixed
Published on 2/16/2023
•
Last update on 12/12/2023
Summary
Currently, uploading items to the new collections module with a list with over 1000 SKUs is impossible, since the process will timeout. It returns an unspecific error response:
"Your file was not imported. Please try importing this file again."
Simulation
- Go to the new collections module
- Select the tab "Import"
- Use a sheet that has over 1000 SKUs (i.e. 300 products with 50 SKUs, each)
- The import will generate a timeout.
Workaround
Upload gradually using smaller sheets, the legacy CMS collections and/or the insert SKU to subcollection API https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/subcollection/-subCollectionId-/stockkeepingunit