Individual warehouse (inventory) exports do not work on seller portal accounts

Known issues

ID: 684464

No Fix

Published on 10/24/2022

•

Last update on 7/1/2024

Summary

When trying to export an individual inventory on a seller portal account a success message appears on the UI but the email never arrives.

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However, if you try to export all the warehouses the problem does not happen.

${"base64":" ","img":{"width":1405,"height":529,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":50964,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Catalog/individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts_2.png"}}$

Simulation

Try to export an individual warehouse on a seller portal account;
Check that the email never arrives.

Workaround

Use the general export.