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Gift card expiration date does not match with the date chosen when it was created
Gift card expiration date does not match with the date chosen when it was created
ID: 378436
No Fix
Published on 3/27/2022
Last update on 7/1/2024

Summary

Customers are receiving an error when trying to pay with Gift Cards when the date of the purchase matches with the expiration date.

Simulation

  1. Create a gift card that expires the next day you create it.
  2. Wait until UTC marks 0:00h. For example, in Chile, it would be at 8:00 pm (UTC-4).

Workaround

The client needs to create the gift card using the API https://developers.vtex.com/vtex-rest-api/reference/gift-card#creategiftcard-1 and then manually chooses the date and hour.

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