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Gift Card + 2 cards in version 5 of the checkout recalculates the amount to be paid on each card
Gift Card + 2 cards in version 5 of the checkout recalculates the amount to be paid on each card
ID:
Backlog
Published on 10/3/2018
Last update on 12/22/2022

Summary

This scenario is quite specific and happens only in version 5 of the checkout (which doesn't have the omnichannel features). It happens in the carts where the customer chooses to pay with a Gift Card and 2 cards. The amount to be paid for one of these cards is changed shortly after being entered by the customer.

Simulation

  1. Create a cart and go to the payment step;
  2. Fill in/select the Gift Card;
  3. Choose to pay with 2 cards;
  4. Enter the amount to be paid on the first card;
  5. Notice that the value has been changed to a smaller one.

Workaround

We currently have no workaround for this problem.

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