Known issues
Gift Card + 2 cards in version 5 of the checkout recalculates the amount to be paid on each card
Gift Card + 2 cards in version 5 of the checkout recalculates the amount to be paid on each card
ID:
Backlog
Published on 10/3/2018
•
Last update on 12/22/2022
Summary
This scenario is quite specific and happens only in version 5 of the checkout (which doesn't have the omnichannel features). It happens in the carts where the customer chooses to pay with a Gift Card and 2 cards. The amount to be paid for one of these cards is changed shortly after being entered by the customer.
Simulation
- Create a cart and go to the payment step;
- Fill in/select the Gift Card;
- Choose to pay with 2 cards;
- Enter the amount to be paid on the first card;
- Notice that the value has been changed to a smaller one.
Workaround
We currently have no workaround for this problem.