Menu
Feedback
Start here
Tutorials
Developer portal

Known Issues
Support Rules
Troubleshooting

Frequently Asked Questions
Announcements
Known issues
[Facebook] Today Facebook looks at sellingPrice and listPrice to update the price in the Facebook catalog
[Facebook] Today Facebook looks at sellingPrice and listPrice to update the price in the Facebook catalog
ID: 924411
Backlog
Published on 4/3/2024
Last update on 4/3/2024

Summary

Today Facebook looks at sellingPrice and listPrice to update the price in the Facebook catalog.

Simulation

Seller is using unitMultiplier = 0.5

Checkout makes the following calculation when the item has a multiplier unit, so sellingPrice = price * unitMultiplier = 3999 * 0.5 = 1999.5. Checkout rounding will ignore the decimal and consider 1999

What is the problem with this calculation? When the seller uses 0.5, for example, on Facebook we are updating it as the settlement price on Facebook.

  1. When the seller uses a multiplier greater than 1.39, it falls within the promotional price even though it is higher than the listPrice

Workaround

seller use unitMultiplier = 10000

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback