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Error when validating Mexican corporate document at checkout
Error when validating Mexican corporate document at checkout
ID: 425486
Backlog
Published on 2/4/2022
Last update on 12/22/2022

Summary

When filling in a company's data at checkout in Mexico, users can enter either a corporate RFC (Registro Federal de Contribuyentes, a tax identification number) or a personal RFC document. Either one should be enough to complete a purchase.

However, currently you can only complete a purchase on the platform if you enter the corporate RFC. This way, users cannot complete purchases if they only enter the personal RFC.

Simulation

  1. Access the website of a store set up for B2B sales in Mexico;
  2. Add products to the shopping cart.
  3. Proceed to checkout.
  4. Enter only the personal RFC and note that it is not possible to complete the purchase.

Workaround

Currently, there is no workaround for this scenario.

Contributors
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