Error when validating Mexican corporate document at checkout
ID: 425486
Backlog
Published on 2/4/2022
•
Last update on 12/22/2022
Summary
When filling in a company's data at checkout in Mexico, users can enter either a corporate RFC (Registro Federal de Contribuyentes, a tax identification number) or a personal RFC document. Either one should be enough to complete a purchase.
However, currently you can only complete a purchase on the platform if you enter the corporate RFC. This way, users cannot complete purchases if they only enter the personal RFC.
Simulation
- Access the website of a store set up for B2B sales in Mexico;
- Add products to the shopping cart.
- Proceed to checkout.
- Enter only the personal RFC and note that it is not possible to complete the purchase.
Workaround
Currently, there is no workaround for this scenario.