Error when reaching pages over 333 on a entity list (more than 10.000 documents)
ID: 334407
Backlog
Published on 2/27/2023
•
Last update on 2/27/2023
Summary
When the store has more than 10.000 documents, so more than 333 pages, when trying to reach the latest pages on CRM, there is a message error:
VTEX - Master Data: Ocorreu um erro inesperado no sistema. Por favor tente novamente, caso o erro persista entre em contato com a VTEX.

Simulation
- Go to a CRM on an entity with a lot of data (more than 10k documents);
- The error will happen when trying to reach a page that would retrieve the 10.000th document or over. Usually by page 334 (10000 / 30 = 333.33 ~~ 334)
Workaround
If the store wishes to retrieve the latest data, they can use the Scroll documents API: