Known issues
Error in Custom Payments creation
Error in Custom Payments creation
ID: 995110
No Fix
Published on 3/6/2024
•
Last update on 7/1/2024
Summary
Merchants can experience a bug when creating a Custom Payment, after filling everything and hit save the message Custom payment was configured successfully! appears but the creation actually failed (it doesn't appear in UI).
Simulation
Go to Custom Payments tab and configure any payment rule, you may experience the issue above.
Workaround
The only workaround would be retrying the creation until it appears in UI.