Menu
Feedback
Start here
Tutorials
Developer portal

Known Issues
Support Rules
Troubleshooting

Frequently Asked Questions
Announcements
Known issues
Deactivated payment system rendering at checkout
Deactivated payment system rendering at checkout
ID: 1049543
Backlog
Published on 6/13/2024
Last update on 6/13/2024

Summary

The issue seems to happen only in sub accounts, even deactivated (also deleted) the payment method renders at checkout

Simulation

We were not able to simulate.

Workaround

A manual correction can be performed, the support team must be reached for this.

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback