CMS Loyalty Value Settings not Working

Known issues

ID: 726849

Backlog

Published on 1/4/2023

•

Last update on 1/4/2023

Summary

Currently, the loyalty value under the settings tab of the legacy CMS is not blocking/allowing the usage of such feature on the loyalty module.

Simulation

Go to mystore.myvtex.com/admin/Site/ConfigForm.aspx

There's a reward program checkbox under this tab

${"base64":" ","img":{"width":659,"height":212,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":14882,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Catalog/cms-loyalty-value-settings-not-working_1.png"}}$

Even with it unchecked, if you configure a reward promotion or a value directly on a product, the credits will be given to the purchase, ignoring this setting on the admin.

Workaround

n/a