Menu
Feedback
Start here
Tutorials
Developer portal

Known Issues
Support Rules
Troubleshooting

Frequently Asked Questions
Announcements
Known issues
Checkout does not correctly calculate shipping value for single item that has free shipping and scheduled delivery
Checkout does not correctly calculate shipping value for single item that has free shipping and scheduled delivery
ID: 529043
No Fix
Published on 2/21/2022
Last update on 2/16/2024

Summary

When the cart consists of two items, and the type of delivery is scheduled, when adding the first item to the cart with free shipping, and it is the same SLA, the checkout ends up charging the value of this shipping, as it does not know how to deal with the calculation distribution of freight values ​​between the items, as it is a scheduled delivery and the window price is for a package as a whole.

Simulation

Add in the cart 2 itens, and the first one with the freight free, also you need the common SLA for both and scheduled delivery.

Workaround

N/A

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback