Known issues
Catalog Search API limited to 2500 results
ID: 891184
Backlog
Published on 8/31/2023
•
Last update on 8/31/2023
Summary
When using Catalog Search API the maximum results obtained is 2500, even if there are more products.
The pagination is up to 50 products and it works correctly until the parameter _from reaches the number of 2500. When they set _from
above 2500 they get "Parameter _from can't be greater than 2500."
Simulation
This situation can happen when requesting the API using postman or using the shared catalog on seller portal accounts (it uses the same API on the UI).
When using API: - make the request using the paramenter _from
above 2500
When using Shared Catalog: - skip the pagination on available products tab until you reach 2500. The next pages won't update and will show the same results as the page before 2500.
Workaround
N/A