Catalog Indexing Report 'Total' Section Calculation Error

Known issues

ID: 499450

No Fix

Published on 2/25/2022

•

Last update on 2/16/2024

Summary

Currently, in the catalog indexing report (RelatorioIndexacao.aspx), the "Total Indexed" section is considering all catalog products when reaching 100% of the metric, not subtracting not indexed products if needed.

Simulation

Check the total products indexed on the "Total" section of this UI

${"base64":" ","img":{"width":202,"height":165,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":6258,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Catalog/catalog-indexing-report-total-section-calculation-error_1.png"}}$

Then check the "Products that were not indexed"

${"base64":" ","img":{"width":283,"height":132,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":6745,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Catalog/catalog-indexing-report-total-section-calculation-error_2.png"}}$

Then go to the "Produtos" catalog section, in which you'll see how many total products your store has:

${"base64":" ","img":{"width":1274,"height":377,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":35958,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Catalog/catalog-indexing-report-total-section-calculation-error_3.png"}}$

The math does not add up, the "Total" section should be 71 in the example above, since there are 2 products that are also not indexed.

Workaround

n/a