[B2W] Order with 'Parameter count mismatch' error

Known issues

ID: 776361

Fixed

Published on 3/22/2023

•

Last update on 3/22/2023

Summary

Some Skyhub orders are not being integrated into the platform, due to the "Parameter count mismatch" error, where the order is not created in OMS (VTEX)

Marketplace: B2W/Skyhub Product Root Cause: Orders Impact: Occurs with some orders

Simulation

Admin > Bridge > Orders

${"base64":" ","img":{"width":1519,"height":398,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":42712,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Connections/b2w-order-with-parameter-count-mismatch-error_1.png"}}$

Workaround

Follow up with orders manually on the marketplace portal.