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[Amazon] Error Code 13013 while sending product to Amazon marketplace
[Amazon] Error Code 13013 while sending product to Amazon marketplace
ID: 926656
Fixed
Published on 10/27/2023
Last update on 12/18/2023

Summary

Currently we have an issue while trying to export products for Amazon marketplace, there are some cases Amazon itself returns an error 13013. but the error is sometimes not logged in Bridge menu, and some products remains with sucess status, but when they actually have the error below

"code": "13013", "message": "Não há registro do código SKU correspondente a esta atualização em sua conta. Isso geralmente ocorre quando há outros problemas com o código SKU.", "severity": "ERROR",

Simulation

Inside the bridge products menu, you may see an error, showing the error code 13013, or any other message, but when checking the Amazon Portal que SKU might not be exported to Amazon.

Workaround

Is there a workaround for this bug? If yes, describe it here. If not, write "N/A" or "There is no workaround available.". Do not remove this section if there is no workaround, please.

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