Admin Collection Brand List Timeout

Known issues

ID: 639905

No Fix

Published on 8/17/2022

•

Last update on 7/1/2024

Summary

Currently, for stores that have 4000+ brands on their catalog, the following brand listing does not load any brands when attempting to create a new collection:

${"base64":" ","img":{"width":728,"height":249,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":19989,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Catalog/admin-collection-brand-list-timeout_1.png"}}$

This occurs due to a timeout (you can see that there's a long load time and then it displays as "no brands").

Simulation

1 - Go to the new admin collections module on a store with 4000+ brands. ex: mystore.vtex.com/admin/collections.

2- Click on the + create collections button

3 - a spinner will be shown for ~50s and then a message of "no brands", which is incorrect.

Workaround

n/a