Frequently Asked Questions
Why isn’t my product deactivated on the marketplace
Why isn’t my product deactivated on the marketplace
Published on 4/27/2017
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Last update on 12/31/2019
As discussed in detail in the article Cataloging of Products for the Marketplace, after an SKU is activates in the marketplace, the SKU then belongs to the marketplace catalog.
This means that the SKU may be indexed in different areas of the marketplace, and deactivating it could cause inconsistences in the base.
In other words, deactivation must always occur in two locations, so that the catalog can proceed properly with deactivation on VTEX and on the marketplace.