Resetting VTEX Admin password
If you forget your VTEX Admin password, follow the instructions below to create a new one:
-
Go to the VTEX Admin login page, enter your email address, and click
Continue
. -
Click
Forgot password
. An access code will be sent to your email address. -
Go to your email and copy the access code you received.
-
Go back to the VTEX Admin login screen and paste or type the access code in the Code field.
-
Enter the new password, which must have at least:
- 8 characters
- 1 number
- 1 uppercase letter
- 1 lowercase letter
-
Click
Set new password
.
Once you have completed the above instructions, the old password is disabled, and you can access the Admin with the new password.