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Creating promotions is a great strategy to attract more customers to your ecommerce website. When configuring them, you must ensure that the discounts applied will produce the expected results since mistakes during the promotion creation can lead to revenue losses.

To mitigate unwanted impacts on promotions, the Promotion Alerts page allows you to create conditions to check if promotions are correct and to establish preemptive actions to avoid selling at unexpected prices. However, an order is required to activate the first alert.

If the defined conditions are met, the system generates an alert informing you of the product sold at unexpected prices and then applies the configured preemptive actions. If you configure the action of deactivating promotions, the unwanted scenario will not be repeated since the promotion will have been deactivated.

Suppose you only configure the email alert action, further orders with the unwanted discount can still be placed until you manually deactivate or change the promotion settings to have the desired effect.

To access the page in the VTEX Admin, go to Promotions > Promotion Alert. You will see the following interface:

The table below shows the column descriptions for the promotion list:

Column	Description
Name	Promotion alert name.
Alert	Condition set to trigger the alert.
Preemptive Action	Actions that will be performed when the alert is triggered.
Status	Promotion status, which can be: Active: when the alert is active. Inactive: when the alert is inactive.

The Promotion Alerts page allows you to:

• Create an alert
• Search for an alert
• Edit an alert
• Deactivate an alert
• Duplicate an alert

To create a promotion alert, click the Create Alert button. Please read the article Promotion Alerts: How to create a promotion alert to learn more.

To find an alert, type the promotion name in the search bar with the magnifying glass icon , located at the top of the page.

The results are updated when typing a character in the search box. To clear the search, click the menu icon .

To edit a promotion alert, follow these steps:

1. In the VTEX Admin, go to Promotions > Promotion Alerts, or type Promotion Alerts in the search bar at the top of the page.
2. In the row of the selected alert, click the menu icon.
3. Click Edit .
4. Make the desired changes on the alert.
5. Click Save.

Then, the changes you made will be applied and saved.

To deactivate a promotion alert, follow these steps:

1. In the VTEX Admin, go to Promotions > Promotion Alerts, or type Promotion Alerts in the search bar at the top of the page.
2. In the row of the selected alert, click on the menu icon.
3. Click Deactivate .

Then, the alert will be deactivated. You can activate it again if you wish by selecting the alert and clicking the switch.

To duplicate a promotion alert, follow these steps:

1. In the VTEX Admin, go to Promotions > Promotion Alerts, or type Promotion Alerts in the search bar at the top of the page.
2. In the row of the selected alert, click the menu icon.
3. Click Duplicate .
4. You will be redirected to the Create Alert page as if you were creating a new alert; however, it is an identical copy of the alert you duplicated. By default, the name of the duplicated alert will be Copy of + name of the duplicated alert.
5. Make any changes as desired.
6. Click Save.

Then, the alert will have been successfully duplicated.

• Promotion Alert: How to create a promotion alert
• How promotions work