When the customer places an order, the cart may contain products that are in one of the following configurations:

• Storage in multiple locations (warehouse or loading docks).
• Specific sellers for each selected product, including sellers white label.
• Shippings made by different carriers.

In this context, VTEX Checkout v6 allows you to process different shipping options and combine selected products into packages. This optimization of shipping options (also known as Lean Shipping), improves the customer's shopping experience through the following actions:

• Reduction of information at Checkout:

  • More expensive and longer shipping options are not shown to the customer.
  • Products with different shipping options are automatically organized int multiple packages, without the need for customer review.

• Faster Checkout: internal processing of available shipping options, reducing the number of options that have similar costs and shipping times.

VTEX's Checkout v6 combines information such as the customer's zip code, product location, carriers available in the region, and makes the Cheapest and Fastest shipping options available on the Checkout screen.

• Cheapest: option with the lowest cost to the customer.
• Fastest: option with the shortest shipping time.

When only one type of shipping option is available for a given order, the Cheapest and Fastest options will not be shown at Checkout.

The Optimized Shipping Options functionality is enabled by default in Checkout v6. However, in some regions, there may be scenarios that contribute to this function not being used. In countries such as Spain or the United States, where the available shipping options are similar, consumers prefer to choose a carrier based on their level of trust in the company.

By disabling this function in Admin VTEX, all available shipping options will be displayed in the Checkout process. However, if the Multiple Deliveries functionality is enabled in the store and there are different delivery options between the selected items in the cart, the Optimized Delivery Options will continue to be displayed. That is, delivery optimization will be needed to handle multiple packages (items with different delivery options).

To disable the Optimized Shipping Options function, follow the steps below:

1. In the VTEX Admin, go to Store Settings > Storefront > Checkout, or type Checkout in the search bar at the top of the page.
2. Click on the icon of the desired website.
3. In the blue options menu located at the top of the page, click on Checkout.
4. Under Optimized Shipping Options, click the to disable the Optimize Shipping options display option.

5. Click Save.