The Order Details page gathers the data of a particular order and allows the retailer to follow the detailed order flow.

It is also on this page that the store can manually add and check the order invoice. You can also send a partial invoice when there is a change in the order's cost, items, or when items are returned.

To invoice the order on the VTEX platform, you need to add the items' invoice to the Orders module. You must invoice the order so that the invoice is available to the customer and the order flow is complete. The invoice can be sent:

• Via API.
• Via VTEX Admin.

You can change the carrier associated with the order when invoicing it. To do so, in the Order Tracking section, click Carrier and select the desired option.

To send the invoice via VTEX Admin, follow the steps below:

1. In the VTEX Admin, go to Orders > All orders, or type All orders in the search bar at the top of the page.
2. Search for the order by using the search bar or the filters.
3. Click the desired order.
4. Scroll down to the Invoice to items section, and click on the arrow icon to expand.
   
   
5. Click the Invoice button.
6. Click the desired billing option:
   • Submit invoice referencing items: to invoice the order referencing the package items.
   • Submit single invoice: to invoice specific items of the package. If any changes are made to the order, you need to enter partial invoices.
   • Request Invoice: allows you to notify your store's ERP to generate an invoice.
7. Fill in the corresponding form fields:
   • Fields of the Submit invoice referencing items form.
     • Invoice Number: numerical identifier of the invoice. Do not enter more than one invoice with the same number.
     • Invoice URL: web address of the invoice.
     • Access key: for consulting the electronic invoice (NF-e) on the internet. This field must be filled in only for NF-e cases.
     • Issue date: Issue date of the invoice.
     • Order tracking: tracking identification code.
     • Extra values: extra values of the invoice.
     • Value: full amount of the invoice.
     • Use the plus and minus icons to add/remove invoice items.
   • Fields of the Submit single invoice form.
     • Value: full amount of the invoice.
     • Invoice Number: numerical identifier of the invoice. Do not enter more than one invoice with the same number.
     • Invoice URL: web address of the invoice.
     • Access key: for consulting the electronic invoice (NF-e) on the internet. This field must be filled in only for NF-e cases.
     • Issue date: Issue date of the invoice.
     • Order tracking: tracking identification code.
   • Fields of the Request invoice form. This form should only be used for stores that use inStore.
     • Observations: field used to notify an external billing system.
     • Value: full amount of the invoice.
8. After adding all the information, click Save Invoice or Request invoice, depending on the option you chose.

After the order is Invoiced, go to the Invoice section to check the invoices added, as shown in the image below:

For partial invoices, when changing or removing items from an order, the order total will be updated after invoicing and will correspond to what is captured by the VTEX payment gateway.

Orders with partial invoices cannot be canceled. If the customer wants to replace or remove items from the order, it is possible to change the order.