Bank slips can be set up in two different ways: banking information may be recorded directly on the Payments section, or it may go through a payment gateway. See our bank slip creation manual.
See below details regarding approval of each one of these types:
Directly through VTEX
In this type of setup, the store, or some other system, must inform VTEX that the payment was made.
The order status will remain Payment pending until the payment is notified. This notification can be made through bank reconciliation, API or manually in Orders management.
It must be mentioned that the order will follow its normal course only upon approval of the payment.
Through an external Gateway
In this case, the Gateway registered must communicate the payment to VTEX, just as it happens with credit cards, for example..
Payments can also be approved manually in Orders management.