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Promotions & taxes
Campaign Audiences
Campaign audiences list
Campaign audiences list

Your store's campaign audience list is available in the VTEX Admin, on the Promotions > Campaign audience page, illustrated below.

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On this page, you can perform the following actions:

Creating a campaign audience

To create a Campaign audience, in Promotions > Campaign audience, you must click the New Campaign Audience button and follow the steps described in the article Creating a Campaign Audience.

To activate the newly created campaign audience, you must associate it to a Campaign promotion.

Viewing campaign audiences

The campaign audiences displayed in Promotions > Campaign audience are by default the Active ones (not archived), i.e. the ones available to use.

The campaign audiences are displayed in cards containing the following information:

  • Name: Name of the campaign audience.
  • Description: Internal description of the campaign audience.
  • Status: Current availability status of the campaign audience.
    • Active: The campaign audience is available to use in your store's promotion campaigns, i.e. it is not archived.
    • Inactive: The campaign audience is not available to use in your store's promotion campaigns. This status is not permanent — you can reactivate a campaign audience at any time.
  • Target audience: Name of the target audience associated to the campaign audience.

To view the archived campaign audiences, next to the Show option, click Archived, as illustrated below:

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To return to the campaign audiences which have not been archived, click Not Archived.

Searching for a campaign audience

If you need to check or change the settings for a particular campaign audience, you can find it using the search bar. To do so, type in the search bar the campaign audience name, description or target audience.

On the Not Archived tab, the search results display Active or Inactive campaign audiences which have not been archived. On the Archived tab, the search results display Inactive and archived campaigns.

Archiving a campaign audience

You can archive campaign audiences which are no longer in use. By doing so, the campaign audience status will automatically change to inactive. To do this, follow the steps below:

  1. In the VTEX Admin, in Promotions > Campaign audience, identify the campaign audience you want to archive.
  2. Click the Archive button on the campaign audience card.
  3. Click Archive to confirm the action.

Editing a campaign audience

To change any campaign settings, follow the steps below:

  1. In the VTEX Admin, in Promotions > Campaign audience, search for the campaign audience you want to change.
  2. Click on the card of the desired Campaign audience.
  3. Make the necessary changes on the campaign audience editing page. For more information on each of the available fields, please read the article Creating a Campaign Audience.
  4. If you made any changes to the target audience, click Update.
  5. Click Save.

Learn more

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