Menu
Feedback
Start here

Known issues

Known issues
Special characters might break on portal results for field values
Catalog
ID: 1289146
Backlog
Published on9/9/2025
Last updated on9/9/2025
1 min read

Summary

Currently, when loading pages in which the search result has a product or sku field value specifal characters in them, such as °, %, etc...

The search result might respond with a "something went wrong" error.

Simulation

Add the special character ° for a search result with several skus.

When loading the page, a "Something Went Wrong" message will be shown.

Workaround

Change the special character value for something else (example: degrees, instead of °)

Contributors
1
Photo of the contributor
+ 1 contributors
Was this helpful?
Yes
No
Suggest Edits (GitHub)
Contributors
1
Photo of the contributor
+ 1 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX Community
Join our community
Request VTEX support
For personalized assistance, contact our experts
Open a support ticket
GitHubDeveloper PortalCommunityFeedback