Product unavailable even with franchised stock
Catalog
•
ID: 404499
No Fix
Published on9/10/2025
•
Last updated on9/10/2025
1 min read
Summary
If the product is out of stock in the marketplace, on any other regular sellers, and the show out of stock flag is unchecked, the product will be displayed out of stock on the storefront or Search API, even though it has stock in franchise accounts. It is possible to add the product to the cart.
Show out of stock? • False -> 404• True -> regionalization -> check stocks from franchise accounts
Simulation
- Put stock in the franchise account.
- Set the flag
Show out of stock
asno
.
See the product is unavailable on the front.
Workaround
Set Show out of stock
as yes
in the marketplace account.