Known issues
Product unavailable even with franchised stock
Product unavailable even with franchised stock
ID: 404499
Backlog
Published on 1/25/2022
•
Last update on 11/25/2022
Summary
If the product is out of stock in the marketplace, on any other regular sellers and the show out of stock flag is unchecked, the product will be displayed out of stock on the portal even though it has stock in franchises accounts. It is possible to add the product to the cart.
Show out of stock?
- False -> 404
- True -> regionalization -> check stocks from franchise accounts
Simulation
Put stock in the franchise account
Set the flag Show out of stock
as no
See the product not available on the front
Workaround
Set Show out of stock
as yes
in the marketplace account